Booking

How Do I Book A Tour?

Well that’s an easy one! Just contact us below and let us know what you’re interested in doing. We’ll take care of everything.

Email: contact@islandlifetaiwan.com

EASY CONTACT FORM


     

    Getting to Hualien

    How Do I Get From Taipei to Hualien?

    For detailed travel info from Taipei to Hualien, take a look at our Taipei to Hualien Travel Guide!

    You will find several options there for getting from Taipei to Hualien.

    Where Can I Pick Up My Train Tickets Purchased/Booked Online?

    For detailed travel info from Taipei to Hualien, take a look at our Taipei to Hualien Travel Guide!

    You will find all the info you need for getting to Hualien!

    What if All the Train Tickets to Hualien are Sold Out?!

    For detailed travel info from Taipei to Hualien, take a look at our Taipei to Hualien Travel Guide!

    You will find several options there for what to do if the train is sold out.

    In Hualien

    What should we DO in Hualien?

    Well, the first thing you should do is take a look at our Best of Hualien Guide to Local Attractions!

    Then download our Free Hualien Visitors Guide! It’s full of restaurant recommendations, fun for families, nightlife options, outdoor activities and other useful info!

    Where should we EAT in Hualien?

    For detailed restaurant info and recommendations, take a look at our awesome Hualien Food Guide!

     

    Where should we SLEEP in Hualien?

    For great info about neighborhoods to stay and Hualien hotels, take a look at our awesome Hualien Hotel Guide!

    Payment

    Are there any extra fees that I will have to pay on top of the listed price?

    No, we do not charge any extra fees or fuel surcharges. The quoted price is the price you pay. Including tax.

    How much does it cost to do a private tour?

    That depends on what you want to do! Please contact us to get the latest information on your desired trip.

    Why does the listed price say “from….”?

    Please note that the “from” price listed on our tours is typically based on 8 person occupancy. If there are less than 8 people on any given tour, the per person pricing will be adjusted slightly to reflect that. We always try to keep our tours affordable to give our guests the best value possible, and are happy to discuss pricing when you contact us. We will do everything we can to make the price work for you!

    Preparation

    How much money should I bring for food?

    It really depends on what you order, but typically we take you to restaurants with affordable options. Prices vary, but NT$400 per person should be more than enough. Usually you can spend as little as NT$180.

    What should I wear?

    Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers for our adventure tours. Swimsuits are a must for tours that involve swimming stops. No skinny dipping in Taiwan!

    What do I need to bring?

    Each of our individual tour pages list what to bring for that particular tour. Generally we suggest you bring appropriate clothing to fit the season, sunblock, bug spray, a water bottle, a day pack to carry extra snacks and water and some money for food and souvenirs. If you have any questions about what to bring for your tour though, don’t hesitate to ask! 🙂

    What Fitness Level Is Required?
    There are many physical factors to consider before you book your trip. Zhuilu Old Trail & Lushui-Wenshan Trail, for example, have steep rises in elevation that require greater levels of stamina and physical fitness than other destinations. Mugua River Gorge meanwhile requires a good amount of  hiking on rocky terrain and boulder scrambling and shouldn’t be attempted by those with balance issues. On many of our adventures, you may also be faced with some uneven ground, especially on forested trails or when we venture a little more off the beaten track. For this reason we ask that you take a moment to examine our physicality levels below.
    Physicality Levels

    Easy – These trips are a relaxing break. You don’t have to worry about doing anything physically demanding unless you want to.

    Moderate – Some physical activities included in your trip. A certain level of general fitness is required as significant walking or other activity will take place.

    Moderate/Strenuous – Be prepared for some serious physical activity. The fitter you are, the more you’ll enjoy it, as most activities will be challenging.

    Strenuous – Get ready for a heart-pumping adventure with plenty of challenges and some extreme conditions. You’ll be required to be quite fit for this trip as difficult activities are included.

    Should you have any questions about a specific trip, don’t hesitate to contact us directly.

     

    Reservation

    What is your refund and cancellation policy?

    At Island Life, we offer a 100% Money Back Guarantee on tours cancelled by bad weather! If you decide to cancel your tour for other reasons, we ask that you let us know at least 48 hours ahead of your scheduled tour for a full refund. There are no refunds for cancellations within 48 hours of your tour, or if you decide not to show up.

    Do I have to make a reservation or can I just show up?

    Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

    Weather

    Are we going on the tour even though it’s raining?

    That’s a bit of a tricky question. Taiwan is notorious for flash flooding, so all river tours will be cancelled in the rain. Safety is our number one priority. Site-seeing tours such as our Better Taroko Gorge Tour however will typically go ahead in light to moderate rain. We will have umbrellas available. If the weather is too strong, all outdoor trips will likely be cancelled and you will be notified immediately via email and offered a spot in our Rainy Day Tour. Why waste a day in the hotel?!